The Insurance Purchase of Kechiq

The Insurance Purchase by Kechiq makes your purchase safe and protected. Your money is deposited in an escrow account for 100 days after the delivery of your watch, before it is transferred to the partner (Verified Partner).

Verified Partner

The Verified Partner is an authorized seller of watches, who is owner of a regular licence that prove to be able to satisfy the most elevated standard imposed by Kechiq as far as products and services is concerned.

Why the name of the Verified Partner isn’t shown? We don’t reveal the name to avoid contacts external to the platform. The safety of your purchases is the most important thing for Kechiq.

Payment in the escrow account of Kechiq

Your payment is transferred to the escrow account of Kechiq and stays safe until the end of the period of return, that is 100 days after the delivery; inly after these 100 days the amount will be deposited to the Verified Partner.

The Insurance Purchase of Kechiq is a free service active for every transaction of the marketplace and for every type of buyer.

Insured and tracked shipment

The Insurance Purchase of Kechiq is a free service active for every transaction of the marketplace and for every type of buyer.

If the delivery wouldn’t take place for any reason Kechiq will immediately refund you thanks to Insurance Purchase of Kechiq.

Warranty of authenticity

f you buy a watch trough our platform and you have any doubt about its authenticity, contact us within 14 days from the delivery of your order and our specialized team will verify your doubts trying to find a solution between you and the Verified Partner.

If it isn’t possible to find an immediate solution you will be refund directly by Kechiq, thanks to the Insurance Purchase of Kechiq.

Multilingual dedicated care

Our operators are always at your disposal through our Chat, Messenger, WhatsApp, e-mail and telephone for helping you to manage every kind of problem related to your purchase, always mediating between you and the Verified Partner.

Free return within 100 days

If you want to return your order you have 100 days for returning it freely and without any additional cost. If you ask for the return within 14 days from the reception of the order you will be refund with money. From the 15° day from the reception you will be refund with a coupon of the same amount of the cost of your watch to spend in our web site www.kechiq.com within 12 months from the reception of the coupon.

If the watch isn’t delivered or doesn’t correspond to the description, you will be refund from the escrow account of Kechiq. In case of return the refund will be fast and easy.

Shipping to more than 130 countries Free standard shipping on every order Learn more ›
Free returns within 100 days If you’re not satisfied with the product, you can request a return within 100 days. Learn more ›
2-year warranty Our products are strictly inspected. Learn more ›
100% new products The guarantee of authenticity protects you from non-genuine products. Learn more ›

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Plus glass insurance
Includes glass repair in the event of a full breakdown during the 2-year legal guarantee period. Includes crystal repair / replacement, home collection and return shipment from the service centre. Does not include repair of scratches, chips or other damage caused by falling watch.
Warranty Plus 1 year
1 year extension of validity in addition to the 2-year legal guarantee
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Pagamenti sicuri
La sicurezza dei tuoi acquisti è importante per noi, per questo motivo i pagamenti online vengono elaborati esclusivamente tramite circuito PayPal, che fornisce sicurezza e garanzie esclusive.
2 anni di garanzia
I prodotti “Venduti e Spediti da Kechiq” godono sempre della garanzia ufficiale del produttore. Questo permette di poter godere dei servizi di post-vednita direttamente dal brand produttore. I prodotti venduti sul marketplace dai
Reso gratuito entro 100 giorni
Hai 100 giorni di tempo per poter rendere il prodotto gratuitamente e senza spese di spedizione aggiuntive. Dopo 14 giorni di calendario dalla consegna del prodotto verrà effettuato il rimborso sul medesimo metodo di pagamento con cui è stato elaborato l'ordine . A partire dal 15° giorno il prodotto non potrà essere rimborsato ma verrà inoltrato un codice coupon del medesimo valore da consumare nuovamente su Kechiq entro 12 mesi dalla data di emissione.
Prodotto nuovo e autentico
Tutti i nostri prodotti sono nuovi, autentici e non soggetti a contraffazioni. Ogni prodotto è correlato di certificati di garanzia, confezioni originali e sottoposto a rigidi controlli di qualità prima della spedizione.
We are present in 8 countries
To ensure faster and more efficient shipments, Kechiq is present with various offices in multiple parts of the world.