Nº1 watch marketplace
Buy your watch in Kechiq without concerns
Safe payment in the escrow account of Kechiq. The payments in our marketplace are banked in the escrow account of Kechiq and your money will be shield until you receive the watch and you are satisfied of your purchase
Warranty of authenticity. The warranty of authenticity protects you from non-authentic products. For selling in our platform our partners must satisfy strict criteria
Complete assistance. Our multilingual team is always at your disposal for any information, doubt or for the resolution of any request trough the Chat, WhatsApp, Messenger, e-mail or telephone
The quality of Kechiq verified
Watch good quality and received in recommended time . Brilliant service
Watched arrived from Italy to Australia in a week! The watch itself is perfect, love it to bits. Would buy off here again for the next piece.
The watch I ordered was exactly as it was described. The delivery was fast and accurate. The product is of great quality therefore very good value for money as well. The only improvement could be better, more frequent communication about the order so the customer is properly informed.
Beautiful packaging, amazing watch. My boyfriend LOVED his present.
1,6K
How do your purchase work?
Search the watch of your dream.
Pay safely banking your money in our escrow account.
Receive your new watch at home.
You have 100 days for judging your purchase and thinking if you want to freely return it or not.
Our Verified Partner receive the payment.
What if something goes wrong? No stress with Kechiq Purchasing Protection
Purchase protection › Free returns within 100 days If you’re not satisfied with the product, you can request a return within 100 days. Learn more ›
100% new products The guarantee of authenticity protects you from non-genuine products. Learn more ›
Customer service
Welcome to Kechiq, the best watch marketplace Complete your registration
Includes glass repair in the event of a full breakdown during the 2-year legal guarantee period. Includes crystal repair / replacement, home collection and return shipment from the service centre. Does not include repair of scratches, chips or other damage caused by falling watch.
You can return the product free of charge and without additional shipping costs within 100 days. After 14 calendar days from the delivery of the product, the return will be made using the same payment method with which the order was processed. After the 15th day the product cannot be refunded, but you will have a coupon of the same value to buy in Kechiq within 12 months from the date of issue.
The “Verified Partner” is a seller who has been authorized to sell watches because of a regular license and who satisfies the qualities of elevated rank imposed by Kechiq on its products and services. Why is the seller’s name hidden? We don’t show our seller’s name to avoid whichever contact outside the platform, to safeguard both parties. The safety of your purchase is the most important issue to Kechiq: in fact, we take care of your orders and of the safety of your payments and we can handle eventual claims with the seller guaranteeing your best protection. When you purchase from a Kechiq “Verified Partner” you obtain the same terms and conditions offered by Kechiq. If you are the owner of the intellectual property rights of this brand or a representative, please, ask for more information about this partner by filling this form.
All the products pinned as “Shipped by Kechiq” are sold by third-party sellers on Kechiq Marketplace and they have been settled in a Fulfillment Center which will then send them directly to end customers through one of our shipping companies and according to the delivery methods provided on our website. While placing your order, you can choose the shipping method you prefer. After placing an order, the estimated dates of shipping and delivery of your order will be shown on the sections “My orders” and in the confirmation e-mail you will receive. Kechiq Logistics is a service offered to our sellers through which it is possible to store their products in the warehouses of Kechiq, which will deal directly with packaging, shipping and customer services. The items managed by Kechiq Logistics benefit from the Standard Free Shipping for all private customers. If you are a seller, you can significantly increase your business using the Kechiq Logistic. For further information click here.